Our products are handmade and need time to be prepared. Our orders are processed in the order they are received. All orders will ship within 3-5 business days.
All of our products ship via USPS with tracking. At this time, we do not ship internationally.
Hilltop Candle is not responsible for lost or stolen packages that cannot have the insurance claimed (if tracking states package was delivered.)
During the months of June to September, the warm weather may melt candles that are left out in the heat. This occurs when using all natural soy wax and can effect the appearance and use of our products. To make this less likely to occur I will ship orders only on Mondays and Tuesdays, so that your candles won’t sit in HOT warehouses or trucks over a weekend. Please send me a message if you have any questions or concerns.
PLEASE NOTE: We ship to the address that you indicate at checkout. If the package is returned due to an undeliverable address, you will have to pay shipping once again to ship the package.